9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6151-6160 out of 6255
US
Uptown Staff
12/10/19
Victor L
Victor L. was great! Patient, friendly, and efficient!
LM
Lee majors
12/10/19
excellent service
Date of experience: December 11, 2019
NR
Ninoska Rosales
12/10/19
Oksana Y was amazing
Oksana Y was amazing, she took her time to help me with my issue until get it fixed, I appreciate that a lot!, thank you!
TG
True Guard Property Management
12/10/19
Mesrop provided all the information I…
Mesrop provided all the information I needed, and walked me through adding prompts etc. I am a happy customer this morning because of Mesrop's service and communication. Thanks!
AC
Arizona Color Vehicle Wrap Professionals
12/10/19
Did a Great Job!
(Mr. Laba) AWESOME. Very Clear and helped me with all my questions, patient and Just Good Service!~
SK
storytime kiki
12/10/19
Dmitriy Orel was amazing
Dmitriy Orel was amazing, and fixed my issues quickly.
L
Lorenzo
12/10/19
Dmitriy Orel,
Dmitriy Orel, Was excellent in getting the app to work. He is very knowledgeable and easy to work with.
JL
Jim Lindberg
12/10/19
Very hepful and was fast and efficient.
Very helpful and he was fast and efficient.
RT
Ryan T
12/10/19
Julia S
Julia S. helped worked through what was a pretty tricky situation it seems to get me back up and running. Definitely had to work through several layers of troubleshooting to get to the right solution, but did so effectively.
AL
Al LaPrino
12/10/19
Alex Orlov - Nextiva
Alex was excellent and showed remarkable patience with my confusion.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].