9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6141-6150 out of 6255
MP
Melissa Peirce
12/10/19
Great support!
Our support rep was super helpful!
R
Raj
12/10/19
anesthesia is so good to helping us
anesthesia is so good to helping us. She is amazing and smart.
GA
Gene Andrade
12/10/19
Slavik H
Slavik H. was very helpful, kind, understanding & professional. I'm very grateful that he listened well & understood my request, but most importantly, executed. That's a sign of a very good, if not excellent employee. Thank you for having him on your staff!! Have a great day!
A
Andrew
12/10/19
Michael B
Michael B. handled our issue quickly. Very professional.
N
Nelia
12/10/19
Great Service
Great Service! Great pricing!
BV
Brian Vivas
12/10/19
Positive tech support w/ Nextiva
I am a consultant who recommended Nextiva to a client. Have had positive experiences with them in the past. I was running into a technical issue and had an amazing experience with Maryna U. Super helpful and on point with every layer of the stack. She was even familiar with my Unifi router equipment. Needless to say, she quickly and efficiently set me straight and helped me get Nextiva service running for my client. Highly recommend her to assist you!
MW
Mike White
12/10/19
Dmitriy Orel was very knowledgeable a…
Dmitriy Orel was very knowledgeable a helpful.
BP
Brian Potter
12/10/19
Great support!
Date of experience: December 11, 2019
JV
Jennifer Vazquez
12/10/19
very patient and understood eveything i…
very patient and understood eveything i needed
RJ
rica japlit
12/10/19
Julian S
Julian S. was great and assisted me very quickly!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].