9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6131-6140 out of 6255
SU
Steve Uhrig
12/11/19
Nick was great
Nick was great. All my concerns at this time, were resolved.
TG
Tania Garcia
12/11/19
Michael B is SUPER helpful and…
Michael B is SUPER helpful and EXTREMELY knowledgeable!
SS
Stephen Schneider
12/10/19
Vlad U. was AMAZING!!!
Wow! Vlad.U was amazing. We called with a difficult problem and he solved it for us! He saved us an IMMENSE amount of work down the road. Thank you very much Vlad U!
TA
Tishoy Allen
12/10/19
The main advantage of using Nextiva is…
The main advantage of using Nextiva is customer support .Slavik H. he is a great tech , he did a great job. Thank you so much!
TH
The Hopkins Group
12/10/19
Slavik H
Slavik H. was awesome. He was very patient when assisting me with the set-up of my VOIP system.
HH
Harout Hovsepyan
12/10/19
Best phone service ever
I was using telephone services from other company and wasn't happy. Friend of mine told me about NEXTIVA and I called immediately. After porting my numbers I got immediate service to setup my account. The service is top quality and technicians are very savvy very well trained to give fast and reliable service. I am happy to do business with NEXTIVA. Harout Hovsepyan HOLLYWOOD DISC
RB
Renita Bess
12/10/19
Sviat P
Sviat P. was great in helping me resolve an issue that I've had from the beginning. Great Job!
ME
Mark E
12/10/19
Aren did a great job
Aren did a great job. He was professional, quick, and got it done!
RB
Roy Barnes
12/10/19
exelent service
exelent service, very easy to deal with ,very knowledgeable
D
Dina
12/10/19
I was having issues not receiving a…incoming call when I am on the line.
I was having issues not receiving a notification of a new call coming in, your associate Sviat did a great job to resolve my issue. Thank you
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].