9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6121-6130 out of 6255
CM
Chester Mcintyre
12/11/19
Artur B
Artur B. Was very kind and professional he aided me through the entire process of setting up my phone system. He was attentive and patient. Thank you
OI
Organize It SWFL Barbara Garcia-DeLucien
12/11/19
Support was amazing and they were very…
Support was amazing and they were very patient with me.
MT
Mark Thommarson
12/11/19
Working on solutions for stopping…
Working on solutions for stopping robo-calls to our business account. Ivan was very helpful and provided tutorial videos to help set up auto attendant
JH
Jim Hastings
12/11/19
Maksym Shulga did an excellent job in…
Maksym Shulga did an excellent job in helping me get my Panasonic phone up an running. He is very patient and very professional and is a real asset to Nextiva. Thank you so much for a job extremely well done. ... Also.... Merry Christmas to all in the Ukraine :-)
N
NB
12/11/19
He was very pleasant and helpful as…
He was very pleasant and helpful as well as efficient.
DJ
Debra Jones
12/11/19
Mr. Alex Orlov
Mr. Alex Orlov Alex was very patient and helped me with my issue. He was exceptional in dealing with my situation.
CE
Current Electrical Services
12/11/19
Great Service, Every Time!
I've been on the phone with Support members several times since our company installed Nextiva. Every time I've been helped efficiently with a great attitude. I called in today wanting to change the call order in our office and didn't they could customize for me so easily, but Andrii S. implemented exactly what I was hoping for with our calls. Thank you for the great help!
AT
Angie T
12/11/19
Great customer service
Great customer service! All questions answered in full details and I was assisted throughout the whole process
JM
joel m
12/11/19
Dmitriy Orel
Dmitriy Orel WOW- very helpful and full of patience. He really helped me out and clearly walked me through the various steps of setting up Nextiva features
LF
Louis F
12/11/19
Rose M was the BEST customer service Associate!
Rose M. was able to address what I had been struggling with for over a day. She was able to get the voicemail uploaded and installed properly for my customers to hear...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].