9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6111-6120 out of 6255
AT
Angie T
12/11/19
Great customer service
Great customer service! All questions answered in full details and I was assisted throughout the whole process
FB
Fran B
12/11/19
I SPOKE WITH IVAN T
I SPOKE WITH IVAN T. AND HE RESOLVED MY ISSUE VERY QUICKLY. HE WAS PLEASANT AND SO HELPFUL.
S
sergio
12/11/19
Mesrop was knowlegable and willing to…
Mesrop was knowlegable and willing to set up my auto attendant. confident and a nice tone
JH
Jim Hastings
12/11/19
Maksym Shulga did an excellent job in…
Maksym Shulga did an excellent job in helping me get my Panasonic phone up an running. He is very patient and very professional and is a real asset to Nextiva. Thank you so much for a job extremely well done. ... Also.... Merry Christmas to all in the Ukraine :-)
MT
Mark Thommarson
12/11/19
Working on solutions for stopping…
Working on solutions for stopping robo-calls to our business account. Ivan was very helpful and provided tutorial videos to help set up auto attendant
AN
Audrey Newman Rist
12/11/19
Artur B
Artur B. was very professional and patient while assisting me with the new system we changed to. He solved all my set up questions and was very nice.
JP
josh p
12/11/19
Mesrop did an excellent job
Mesrop did an excellent job. He was able to diagnose and rectify the situation. Most critical is the ability to be an administrator, this allow much more versatility.
DB
Debi Berry-Bass
12/11/19
Very Helpful
Very Helpful. Got everything thing setup in a short time.
J
Jay
12/11/19
Slavik H.
Slavik H. Easy to work with. I needed a home office phone from my old provider put onto our new Nextiva network... was easy. Thanks for the help!
LS
Lawrence Stanley
12/11/19
Amazing Team / Dmitriy Orel
I spoke to Dmitriy Orel of the Amazing Service Team. They're right. It's amazing. Thank you, Dmitriy!!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].