9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6101-6110 out of 6255
W
Weston
12/11/19
Andy Domashev guided me gracefully…
Andy Domashev guided me gracefully through the setup process. Really like the experience with Nextiva on first contact. Thanks you Andy and Nicole Colburn!
CH
Cathleen Hines
12/11/19
Always a pleasure!
Always a pleasure to work with the customer service reps at Nextiva! Victor L. was super helpful and anticipated needs instead of telling me to check back with them later. I really appreciate his help and attention.
JN
Jesse Nolen
12/11/19
Michael B was able to answering my…
Michael B was able to answering my questions quickly
MK
Mindy Kiliszewski
12/11/19
Rose M did a wonderful job helping out…
Rose M did a wonderful job helping out with my phone issues. She got my caller ID straightened out and my office phone system working properly.
SU
Steve Uhrig
12/11/19
Nick was great
Nick was great. All my concerns at this time, were resolved.
LS
Lawrence Stanley
12/11/19
Amazing Team / Dmitriy Orel
I spoke to Dmitriy Orel of the Amazing Service Team. They're right. It's amazing. Thank you, Dmitriy!!
CM
Chester Mcintyre
12/11/19
Artur B
Artur B. Was very kind and professional he aided me through the entire process of setting up my phone system. He was attentive and patient. Thank you
A
Annette
12/11/19
Mesrop was very helpful.
Date of experience: December 12, 2019
DJ
Debra Jones
12/11/19
Mr. Alex Orlov
Mr. Alex Orlov Alex was very patient and helped me with my issue. He was exceptional in dealing with my situation.
CE
Current Electrical Services
12/11/19
Great Service, Every Time!
I've been on the phone with Support members several times since our company installed Nextiva. Every time I've been helped efficiently with a great attitude. I called in today wanting to change the call order in our office and didn't they could customize for me so easily, but Andrii S. implemented exactly what I was hoping for with our calls. Thank you for the great help!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].