9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6091-6100 out of 6255
J
JJ
12/11/19
Victor was way more than helpful after…
Victor was way more than helpful after I failed at trying to add a device myself. I will recommend Nextiva to any other business owner I know.
W
Weston
12/11/19
Andy Domashev guided me gracefully…
Andy Domashev guided me gracefully through the setup process. Really like the experience with Nextiva on first contact. Thanks you Andy and Nicole Colburn!
MW
Megan Wiant
12/11/19
Patient and so helpful
Patient and so helpful! It was a weird, tough issue and it got resolved!
OD
Omer Dar
12/11/19
Great Help by Rose M!
Date of experience: December 12, 2019
T
Taisa
12/11/19
I was helped by Alex K and I couldn't…
I was helped by Alex K and I couldn't have had a better experience. He was very professional and solved my problem in no time!
T
Tyson
12/11/19
Great experience with Alex Orlov.
Date of experience: December 12, 2019
SG
Sara Giannone
12/11/19
Sviat P was very nice and very…
Sviat P was very nice and very knowledgeable!
OI
Organize It SWFL Barbara Garcia-DeLucien
12/11/19
Support was amazing and they were very…
Support was amazing and they were very patient with me.
DH
Dianna Holmes
12/11/19
Mr Laba was very helpful to me and went…
Mr Laba was very helpful to me and went above and beyond to insure that all i requested , was done and i was completely satisfied.
J
JJ
12/11/19
Victor was way more than helpful after…
Victor was way more than helpful after I failed at trying to add a device myself. I will recommend Nextiva to any other business owner I know.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].