9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6081-6090 out of 6255
SG
Sara Giannone
12/11/19
Sviat P was very nice and very…
Sviat P was very nice and very knowledgeable!
T
Taisa
12/11/19
I was helped by Alex K and I couldn't…
I was helped by Alex K and I couldn't have had a better experience. He was very professional and solved my problem in no time!
TD
Tiff D
12/11/19
Rose.M has helped me again
Rose.M has helped me again! She has always come through and helped me with any questions or concerns I've had since day one of joining Nextiva. Time and time again she always points me in the right direction! Never unsatisfied with Rose's ability to help me get to the bottom of things! Keep up the good work!!
MK
Mindy Kiliszewski
12/11/19
Rose M did a wonderful job helping out…
Rose M did a wonderful job helping out with my phone issues. She got my caller ID straightened out and my office phone system working properly.
TD
Tiff D
12/11/19
Rose.M has helped me again
Rose.M has helped me again! She has always come through and helped me with any questions or concerns I've had since day one of joining Nextiva. Time and time again she always points me in the right direction! Never unsatisfied with Rose's ability to help me get to the bottom of things! Keep up the good work!!
JN
Jesse Nolen
12/11/19
Michael B was able to answering my…
Michael B was able to answering my questions quickly
Y
Yoko
12/11/19
Excellent support service!
He was very professional and accommodated my need to change the holiday schedule promptly. Very much appreciated!
CH
Cathleen Hines
12/11/19
Always a pleasure!
Always a pleasure to work with the customer service reps at Nextiva! Victor L. was super helpful and anticipated needs instead of telling me to check back with them later. I really appreciate his help and attention.
DH
Dianna Holmes
12/11/19
Mr Laba was very helpful to me and went…
Mr Laba was very helpful to me and went above and beyond to insure that all i requested , was done and i was completely satisfied.
CS
Clifton SAs
12/11/19
Artur B.
Artur B. Very helpful during one of our phone issues for this company and he also figured out what our main issue is. I appreciate his help. Very grateful so that we can get to the bottom of this issue and better our business further, we only want the best for our clients! Thankyou!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].