9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6061-6070 out of 6255
J
Janelle
12/12/19
Artur B
Artur B. was great! I actually called in to ask the sales team some questions, during my call I had a quick question and Artur was ready for me. He helped me understand the call reports, answered my questions about our call center and walked me through steps to ensure everything was good. I really appreciate it, thanks again!
J
jnc
12/12/19
CB&T, NC, Guntersville AL
Mr. Orlov really knew his stuff. It took us about 10 minutes or so and we had an older phone added to a new user. He helped me to find my error and was very polite.
JB
Jennifer Bush
12/12/19
Very professional, courteous and exceptional service.
Very professional, friendly and exceptional service. Problem solved!
A
Ahmer
12/12/19
Excellent Support
Olexiy Len was very friendly and got my issue resolved in a very timely manner.
JP
Josh Popkin
12/12/19
service has been great so far
service has been great so far. Alex K and Julia S have provided excellent service in assisting with setup.
AB
Angela Bridgman
12/12/19
Michael Krutenko was very helpful to me…
Michael Krutenko was very helpful to me today in checking system status and even offered to send a test fax, which he did.
DC
Dorothy Callier
12/12/19
I want to congratulate Anton…
I want to congratulate Anton Arestov...he did a GREAT job with a recent information request. I had a follow up question that he prompted answered as well. Keep up the good work Anton!
M
Melissa
12/12/19
Anthony was very patient and polite
Anthony was very patient and polite. He walked me through step by step to make sure my request was completed. Thank you, Melissa
W
WVCox
12/12/19
April M did a fantastic job today!
April M did a fantastic job of helping make sure that our ported phone numbers were put into the right places when we got our notification - just wanted to say thanks!
KS
Kymberly Snow
12/12/19
Aren was great and really went through…
Aren was great and really went through great lengths to help us with support on our phone system. Extremely happy with the results and help.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].