9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6051-6060 out of 6255
L
LD
12/12/19
Amazing Support Experience!
Eugene went thorough my list, and each user, and deactivated email to voicemail for every one! Floored!! No other support department has ever offered to do that. AMAZING Thank You Eugene!!
O
Omar
12/12/19
Michael Krutenko is very helpful and…
Michael Krutenko is very helpful and friendly!
AR
Alicia Rhodes
12/12/19
Great customer service!
Date of experience: December 13, 2019
HD
Hari Das
12/12/19
Artur B
Artur B. Helped me a lot on the configuration. I have been working to have this fixed for weeks.
JP
JNKY PRODUCTION
12/12/19
I would like to Thank you to Philip…
I would like to Thank you to Philip Volov You so awesome Good job, have a nice day! Rudy
GC
Gary Crites
12/12/19
Vadim K was Fantastic
Vadim K was Fantastic! Answered all of my questions in a flash.
JS
Josef Sacknitz
12/12/19
Nextiva and Rose Moroz is great
Nextiva and Rose Moroz is great, she quickly and efficiently handles our problems!
CC
Cory Christophillis
12/12/19
Igor was very helpful and easy to work…
Igor was very helpful and easy to work with. Thanks!
WO
White Oak Ecumenical Outreach Ministries, Inc
12/12/19
Olexiy Len provided Amazing customer…
Olexiy Len provided Amazing customer service! He resolved several issues with courtesy and professionalism. Thank you Olex!
YH
Ysel H
12/12/19
I chatted with Yana Trykoz
I chatted with Yana Trykoz. She was extremely helpful and knowledgeable.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].