9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 6021-6030 out of 6255
FM
Fara Mohseni
12/15/19
Very professional and quick response.
Date of experience: December 16, 2019
BE
Beth E
12/15/19
Slavik - Technical Professional
Slavik's quick and professional technical assistance made my day as he was able to fix the sidecar issue we had. THANK YOU Slavik!!
KP
Komal Patel
12/15/19
Sergio B
Sergio B. was very helpful and knowledgeable.
TC
Tamara Col
12/15/19
Rose Moroz helped with trying to…
Rose Moroz helped with trying to resolve my issue. I appreciated all her help.
NH
NORTHWESTERN HAWKS, LLC
12/15/19
I,m absolutely 100% satisfy
I,m absolutely 100% satisfy, Ireny D was very professional and knowledgeable she nicely answered all my questions and set up my phone system!!! Thank you so much Ireny D
J
Jared
12/15/19
IT Support is great!
Rose Moroz was a huge help when an issue popped up with our phone system at work. She got the issue resolved very quickly and in a professional manor. I appreciate the help!
C
chelsea
12/15/19
5 stars for Alex P!!!!
Date of experience: December 16, 2019
MP
Madelin Pupillo
12/15/19
Maxim and Myles at Nextiva went above…
Maxim and Myles at Nextiva went above and beyond to make sure we recover our fax number. The entire transaction went fast and very well. Thank you.
KG
Krista Gillespie
12/15/19
Sviat P
Sviat P. was very helpful and polite. He made the process of setting up my phone very simple for me. It only took a few minutes and his steps were very easy to follow. Thanks so much, Sviat P.
D
David
12/15/19
Helen Bolshakova
Helen Bolshakova, was great. She was able to quickly get our two new phone systems configured and working as expected.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].