9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6011-6020 out of 6255
VL
Verandy Lenoir
12/15/19
Michael Krutenko was very patient and…
Michael Krutenko was very patient and walked me thru necessary steps with ease.
DV
Darren van Greunen
12/15/19
Very helpful and resourceful and helped…
Very helpful and resourceful and helped me to solve the issue real fast. Good work Eugene!
A
Andrew
12/15/19
Support was able to solve the problem
I was helped by April M. with getting a phone to work with its wifi adapter. She was patient and clear, and was able to get the problem solved.
NK
Nick Knabe
12/15/19
Alex Gebarko
Alex Gebarko? was great!
J
Jenneth
12/15/19
Very helpful and patient.
Date of experience: December 16, 2019
SK
Sejin Kim
12/15/19
Aren Mkhitaryan is very knowledgeable…
Aren Mkhitaryan is very knowledgeable and professional. Fantastic work! Thank you~
CF
cora Fry
12/15/19
Eugene was very helpful and…
Eugene was very helpful and professional in this encounter. I was having a persistent problem and he walked me through the resolution. He hung in there with me even when i was frustrated and confused with my situation. Thank you!
AT
AVD Transport Corp
12/15/19
Alex Gorbenko was excellent in taking…
Alex Gorbenko was excellent in taking care of my issues with the phones completely not working first thing Monday morning.
MB
Matt Buchnik
12/15/19
Max is very helpful and is an expert at…
Max is very helpful and is an expert at technical support for all I needed. He has helped me reprogram my VOip phone and unlock it and helped me setup messaging and installing the app on my computer as well while being very kind.
J
Julie
12/15/19
Thank for your help :)
Thanks for your help :) Sviat P was great!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].