9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 6001-6010 out of 6255
S
Sonia
12/16/19
Julia S was amazing
Julia S was very helpful and took care of me so fast! I appreciate the hard work and effort she put forward.
LG
Lori Gordon
12/16/19
Dmitriy Orel did a wonderful job fixing…
Dmitriy Orel did a wonderful job fixing our issues and was very patient with us while he made changes to address our account issues.
SV
Serenity Village Insurance
12/15/19
Sviat P
Sviat P. was very helpful with our issue, greatly appreciated the awesome service!!!!
MD
Manny D
12/15/19
Rose was amazing!
Rose was amazing! She got straight to the point and helped me with what I needed. She didn't try to push anything else. She was honest and forthcoming! I appreciate her help and will continue the nextiva relationship based on the this type of service! Thanks again!
DB
David B
12/15/19
Rose is very helpful and friendly!
Date of experience: December 16, 2019
IM
Ismail Mohamed Noor
12/15/19
Dmytro we really appropriate for your…
Dmytro we really appropriate for your work. keep going buddy. what a nice customer service you are
JR
Julie Radloff
12/15/19
Very helpful and patient!
Date of experience: December 16, 2019
AJ
Atty. J. Michael Goldberg
12/15/19
Excellent tech support
Had the pleasure of chatting with Nextiva's support rep. Michael Krutenko. He has incredible patience because I asked a LOT of questions -- both before and after he got me set up for call conferencing. He answered every one of my questions without any BS. Impressed and very pleased.
DC
Danielle Cartwright
12/15/19
Rose Moroz You Rock!
Rose Moroz was patient and kind. She walked me through my questions as I am a new user. She shared my desktop to help get me set up. There was one item i missed, she did not make me feel dumb or as if I'd wasted her time. She helped clarify information that i need to in turn explain to my managing partner. Thanks again!
P
Pam
12/15/19
Awesome got my phone fixed !!
Date of experience: December 16, 2019
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].