9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5991-6000 out of 6255
D
Douwe
12/16/19
Great customer support
I have been on chat and muliple times on phone calls regarding SIP lines and they always pickup fat and resolve any issue or questions
WL
Winston Luu
12/16/19
Vadim KobA in Customer Service Chat…
Vadim KobA in Customer Service Chat helped me alot during my phone set up. Overall Nextiva did a great job taking care of their customers.
S
Sonia
12/16/19
Julia S was amazing
Julia S was very helpful and took care of me so fast! I appreciate the hard work and effort she put forward.
E
EVAN
12/16/19
Excellent Support agent Aren
Excellent Support agent Aren. Answered all my questions very well, solved my issue.
JD
Jason Davis
12/16/19
Excellent customer service by Vadim…
Excellent customer service by Vadim Koba!
VM
Valentina Meehan
12/16/19
Excellent service
Excellent service! Mesrop solved my issue quickly, efficiently and got us back online with our phones!
LG
Lori Gordon
12/16/19
Dmitriy Orel did a wonderful job fixing…
Dmitriy Orel did a wonderful job fixing our issues and was very patient with us while he made changes to address our account issues.
DC
Dr. Craig Williams
12/16/19
Awesome service!!!
Date of experience: December 17, 2019
E
EVAN
12/16/19
Excellent Support agent Aren
Excellent Support agent Aren. Answered all my questions very well, solved my issue.
DC
Dr. Craig Williams
12/16/19
Awesome service!!!
Date of experience: December 17, 2019
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].