9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5961-5970 out of 6255
LS
Larry Schurr
12/16/19
Mr Laba was very patient with me
Mr Laba was very patient with me. We got done what needed to be done. Thanks Mr. Laba.
JM
Joann Mannino
12/16/19
April helped me with my question…
April helped me with my question quickly and was a big assistance to me. Thank you!
A
Alex
12/16/19
Quick and easy support!
Chat agent Michael Krutenko quickly and politely helped blocking numbers that we had been receiving spam calls from. Overall the process took less than ten minutes. Thanks for you help!
SG
Scott GUYNN
12/16/19
Maksym did a great job of setting my…
Maksym did a great job of setting my phone system an answering all of my questions.
SS
Stanley Shatz
12/16/19
Alex K helped me super fast
Alex K helped me super fast. love just having the guys set it up because they are more familiar with the system. thanks again!
KP
Kelly Pickrell
12/16/19
Andy Domashev was extremely helpful and…
Andy Domashev was extremely helpful and explained the system thoroughly to me. Was very patient while I was asking questions and navigating through the system. It was a please working with Andy.
B
Beth
12/16/19
Difficulty with voicemail
Difficulty with voicemail. I contacted Nextiva Support via Live Chat. Alex K. helped me resolve an issue very quickly regarding not being able to access my voicemail. He was professional, quick and courteous!
WS
W. Scott Noden
12/16/19
Best Customer Service around!!
I can see why other customers have said "best customer service around"!! The setup was easy and with out issue. My Account Executive Andrew Azizi was amazing at explaining everything and getting me over to my Technical Representative Andy Domashev. Andy was very professional and set everything up perfectly.
T
Tony
12/16/19
Alex Gorbnko
Awesome Tech Service!
JD
Jason Davis
12/16/19
Excellent customer service by Vadim…
Excellent customer service by Vadim Koba!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].