9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5931-5940 out of 6255
AH
ANDREW HESS
12/17/19
Dmitriy Orel was just an awesome help!
Date of experience: December 18, 2019
AD
Aisha Dorn
12/17/19
Max S is Super at Setup!!
Max S. knew exactly what I was looking for. He let me get out all my questions and ideas and jumped right in. He set it up very quickly but he explained everything he was doing. I am very happy with the result. I can't wait for my customers to hear our new professional phone system.
LG
Lara Garcez
12/17/19
Account setup - happy customer
Mr. Lava was extremely helpful in getting my account setup.
J
Jeffrey
12/17/19
The technician performed the required…
The technician performed the required tasks without hesitation. Everything is well. Thank you
TB
Tom Bell
12/17/19
Sergio B
Sergio B. was very helpful. I am new to the Nextiva system and he shared documents and provided me the guidance I needed.
S
Sara
12/17/19
Sviat was awesome
Sviat was awesome, quick and efficient in helping me fix an issue with one of our phones. He was fast to respond, fast to try multiple things to fix it and patient with me in my responses. Thank you Nextiva! :)
AN
Angela N
12/17/19
Sviat P
Sviat P. was very helpful and quick to answer my question!!
E
Erich
12/17/19
Michael B was great
Michael B was great. You guys have great service. We have another system that stinks! Will be moving all phone systems to Nextiva!
K
Kyle
12/17/19
Sviat P
Sviat P did a great job today!
DS
donald seehusen
12/17/19
Very knowledgeable young man.
Date of experience: December 18, 2019
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].