9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5911-5920 out of 6255
AN
Angela N
12/17/19
Sviat P
Sviat P. was very helpful and quick to answer my question!!
DS
donald seehusen
12/17/19
Very knowledgeable young man.
Date of experience: December 18, 2019
E
Erich
12/17/19
Michael B was great
Michael B was great. You guys have great service. We have another system that stinks! Will be moving all phone systems to Nextiva!
K
Kyle
12/17/19
Sviat P
Sviat P did a great job today!
C
Carl
12/17/19
Alex P
Alex P. is outstanding!!!!
J
Jeffrey
12/17/19
The technician performed the required…
The technician performed the required tasks without hesitation. Everything is well. Thank you
AA
Arbi Abramian
12/17/19
Mesrop has provided an outstanding…
Mesrop has provided an outstanding service; he went above and beyond. Thank you very much Mesrop!!!!
CF
Continental Fleet Inc
12/17/19
Slavik H
Slavik H. Above and Beyond Customer service!
JC
Jason Christensen
12/17/19
Sviat P was quick
Sviat P was quick, professional, efficient and succinct. Was able to get my problem solved and get back to the demands on my day without further issues. Thank you
ZM
Zvonimir Moric
12/17/19
Max Laba was extremely thorough and…
Max Laba was extremely thorough and detail oriented. Very helpful when you're working with more complicated technical systems. Overall, Nextiva has been a wonderful experience.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].