9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5901-5910 out of 6255
BF
Barry Fulop
12/18/19
Was a gr8 help
Date of experience: December 19, 2019
K
Kathy
12/18/19
Vadim Koba was so very helpful and I…
Vadim Koba was so very helpful and I was only on the phone with him a few minutes. I appreciate it not taking very long. Thank you!
AH
Anthony Hoang
12/18/19
Alex P
Alex P. was very helpful. He would share screen with me and walked me through steps on the fix as well.
DS
Devin Shaw
12/18/19
Nikita Kornienko was a great help
Nikita Kornienko was a great help and anwsered all of my questions professionally and quickly! Thank you!
WR
William Roach
12/18/19
Michael was very helpful.
Date of experience: December 19, 2019
LP
Lsp Plumbing
12/18/19
Aren
Aren, was very helpful and patient when showing me how to set up a schedule for the business. Thank you, Aren!
MM
Morrelle McCrary
12/18/19
Super easy to work with and solved my…
Super easy to work with and solved my problem quickly.
AA
Arbi Abramian
12/17/19
Mesrop has provided an outstanding…
Mesrop has provided an outstanding service; he went above and beyond. Thank you very much Mesrop!!!!
A
April
12/17/19
Vlad Ukrainetz from Nextiva Support…
Vlad Ukrainetz from Nextiva Support Team was the most patient customer support that I have ever experienced, and I have to apologize and applaud him for putting up with me! I don't have enough positive words to describe him or my experience, and I am 100% glad that I decided to go with Nextiva for our VOIP System!
TB
Tom Bell
12/17/19
Sergio B
Sergio B. was very helpful. I am new to the Nextiva system and he shared documents and provided me the guidance I needed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].