9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5891-5900 out of 6255
M
MK
12/18/19
Sviat P Rocks!
Sviat P was super helpful today. Provided me the billing information I had requested. Excellent service!
MC
Mitzi Castillo
12/18/19
very helpful
very helpful. Alex also explained how to use a second line which is a feature we were not aware of.
DD
Daniel Duffy
12/18/19
michael B was great
michael B was great. Very helpful and did it quickly, was patient
AO
Art Oliveri
12/18/19
Artur B Great Serve
Artur B. Was very Helpful and answered all my questions
SM
Shawn Mitchell
12/18/19
I had the pleaser to work with Slavik
I had the pleaser to work with Slavik, He is very knowledgeable and helped me out with my request quickly. Thank you for all the hard work you guys do for us.
K
Kassidy
12/18/19
Helen S
Helen S. was very helpful , fast and efficient. Couldn't ask for easier chat/customer service!
K
Kelsey
12/18/19
Very helpful
Very helpful! I was having issues receiving calls after getting a new internet router/service, and they were able to resolve the issue.
SY
Sara Yurczyk
12/18/19
Michael Krutenko was knowledgeable
Michael Krutenko was knowledgeable, very professional, and helped me with adding holiday days to my call schedule. He made the task a breeze. Thank you!
ZT
Zak Tatel
12/18/19
Excellent Customer Service
Date of experience: December 19, 2019
VT
Vida Training Center
12/18/19
Yana is super Friendly and help me a…
Yana is super Friendly and help me a lot on the just moment whit a issue on my Nextiva system. Thank You
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].