9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5871-5880 out of 6255
K
Kathy
12/18/19
Vadim Koba was so very helpful and I…
Vadim Koba was so very helpful and I was only on the phone with him a few minutes. I appreciate it not taking very long. Thank you!
G
Grace
12/18/19
Gave me everything I needed to know
Date of experience: December 19, 2019
VT
Vida Training Center
12/18/19
Yana is super Friendly and help me a…
Yana is super Friendly and help me a lot on the just moment whit a issue on my Nextiva system. Thank You
AH
Anthony Hoang
12/18/19
Alex P
Alex P. was very helpful. He would share screen with me and walked me through steps on the fix as well.
MM
Morrelle McCrary
12/18/19
Super easy to work with and solved my…
Super easy to work with and solved my problem quickly.
BM
Brian McGill
12/18/19
Mr Laba was excellent help with me on…
Mr Laba was excellent help with me on the phone today. He answered all my questions and quickly set up two VVX 400 phones. Thank you.
KF
Keith Flaspoehler
12/18/19
Sviat was there to help and not just…
Sviat was there to help and not just to get me off the line. Solved problem without even a phone call.
FB
Fallona B
12/18/19
Great Service
Once again, Michael B provided prompt and accurate service.
MT
Misty Thomas
12/18/19
Rose Moroz was great
Rose Moroz was great. She addressed all of my issues.
EB
Edgar Botero
12/18/19
Very Helpful and quick to resolve
Date of experience: December 19, 2019
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].