9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5861-5870 out of 6255
DJ
Dominic J. Mancini
12/19/19
Dmitriy Orel was very helpful and very…
Dmitriy Orel was very helpful and very quick to take care of our request.
WS
Whitmore School -CompuHigh
12/19/19
Mr Alex Orlov
Mr. Alex Orlov helped me adjust phone numbers and phones for new employee. Very helpful and fast.
ZT
Zak Tatel
12/18/19
Excellent Customer Service
Date of experience: December 19, 2019
DL
Dr. Lela
12/18/19
Slavik H
Slavik H. Was great. He was was very quick, friendly. I couldn't have done that phone set up without him!!1
S
sarah
12/18/19
Rose Moroz was a life saver
Rose Moroz was a life saver. we attempted to schedule a change in the phones systems that wasn't done correctly and she saved the day. She worked quickly to get the job done.
SC
Silvestre Cuellar
12/18/19
Thank you very much for your help Iryna…
Thank you very much for your help Iryna D! You are awesome! Have a great day!
DS
Devin Shaw
12/18/19
Nikita Kornienko was a great help
Nikita Kornienko was a great help and anwsered all of my questions professionally and quickly! Thank you!
SY
Sara Yurczyk
12/18/19
Michael Krutenko was knowledgeable
Michael Krutenko was knowledgeable, very professional, and helped me with adding holiday days to my call schedule. He made the task a breeze. Thank you!
LP
Lsp Plumbing
12/18/19
Aren
Aren, was very helpful and patient when showing me how to set up a schedule for the business. Thank you, Aren!
BF
Barry Fulop
12/18/19
Was a gr8 help
Date of experience: December 19, 2019
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].