9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5821-5830 out of 6255
R
Renee
12/19/19
Sviat P
Sviat P. with Nextiva is super quick and efficient! He immediately fulfilled my request!
FT
Frank Talbert
12/19/19
Best customer support of any device or…
Best customer support of any device or app I use!
MT
Mike Tinghitella
12/19/19
Great job
Great job, Alex Orlov fixed the problem. Much appreciated, very patient and persistent to get the job done. I've been trying to get this operational for a couple of weeks. Very happy now.
KJ
Kolyan Jaroschenko
12/19/19
I really appreciate the help and…
I really appreciate the help and support provided by Yana Trykoz.
SC
Sheila Carmichael
12/19/19
MESROP WAS GREAT
MESROP WAS GREAT
L
Larina
12/19/19
Larina Tsidulko
Mr. Laba has been very helpful and patient with my voicemail needs. Greatly appreciate his help and dedication on making this a simple and smooth experience. Thank you, Larina
K
Kacie
12/19/19
Michael Krutenko was more than helpful…
Michael Krutenko was more than helpful when I had tried to make revisions myself and ended up making a mess of everything. He was very patient and direct and concise. A+
A
Arturo
12/19/19
Oksana Y helped Above The Rest Home…
Oksana Y helped Above The Rest Home Care with forwarding all calls from our main number to two specific users, thus helping us out tremendously with phone traffic. She was extremely friendly and quick to respond.
S
SarahG
12/19/19
Liz L Nextiva Review
Liz. L was very helpful and patient with me. She uploaded several .wav files for me and added them to my account to use for voicemail greetings over the holidays. I sincerely appreciate her help as I couldn't have done this without her!
B
bevies
12/19/19
Very helpful
Mr. Alex Orlov was very helpful. Knew his stuff. Thank You!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].