9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5771-5780 out of 6255
LN
Lisa Niekamp-Urwin
12/23/19
Andrii was very knowledgeable and very…
Andrii was very knowledgeable and very detail oriented!!! he did NO assumptions... Nextiva is getting the AMAZING service RIGHT!
CW
Cori Wallace
12/23/19
Michael Krutenko was very helpful when…
Michael Krutenko was very helpful when needing help tranferring our phones to our answering service
T
Tack
12/23/19
Good assistance on XMas eve.
Date of experience: December 24, 2019
T
Toubre
12/23/19
Customer Support Service!
Customer Support Service! I received great customer support chat service from Rose Moroz. She was very thorough in her explanations and took the time to explain everything i did understand. I love their online chat support feature.
JE
juan espinoza
12/22/19
excellent customer service
Date of experience: December 23, 2019
T
Trevor
12/22/19
Customer Service rep handled my problem…
Customer Service rep handled my problem with ease, Thank you.
VC
valued customer
12/22/19
Rose Moroz was very helpful and quick…
Rose Moroz was very helpful and quick too!
JH
Jackie H
12/22/19
Ivan T provided great customer service…
Ivan T provided great customer service today in assisting me with voicemail questions. Also helped set up Holiday voicemail. Very helpful and patient!
BA
Bret Anderson
12/22/19
Sergio B.did a great job!
Sergio B.did a great job and solved my issue quickly.
JB
James Burke
12/22/19
Easy, quick simple
Mr. Laba was very helpful in setting up my account and the process was very quick.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].