9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5751-5760 out of 6255
M
Mike
12/24/19
IvanTrotskyi was superb.
Date of experience: December 25, 2019
FL
FortunElla, LLC
12/23/19
Very happy with the support and service…
Very happy with the support and service from Nextiva. I have dealt with Andrii S. @ multiple times for concerns/questions I have had and always finished the call with my concerns addressed and/or problem solved. Thank you -George Z. FortunElla, LLC
CA
Carla Andreina Connolly
12/23/19
Happy Holidays everyone
Happy Holidays everyone, I just got off the phone with Mr. Orlov from the ukranian Call center and he solved my problem in no time and was very professional and I thank him for fixing my problem. Byes
LT
Lea Thompson
12/23/19
Great online service and overall very…
Great online service and overall very pleasant!
KP
Keith Parks
12/23/19
Rose M was great
Rose helped me with the phone issue and got me up and running in no time!
JH
Jon H
12/23/19
Saving my sanity ..
Saving my sanity ... Vlad Ukrainets is the man ! Three different contacts I had with Nextiva each about an hour & he was the one who was able to help get my phone FINALLY to reset & function again . I am so appreciative of his patience as well as skill in resolving my problem . Thank You again !
N
Nancy
12/23/19
Tech Support Superstars!
The Tech Support associate that assisted me, Michael Krutenko went above and beyond to assist me with setting up after hours and holiday messages. He made what had become a frustrating process, simple and prompt. Not only did he explain the process and procedure steps, he assisted with getting my message set up and then tested. One cannot get any better Tech Support than we do with Nextiva!
CM
Chester Mclaughin
12/23/19
Slavik Hryshyn is so helpful and…
Slavik Hryshyn is so helpful and patient!
SH
Santanu Hait
12/23/19
Hi Michael Krutenko,
Hi Michael Krutenko, Thanks, for your quick support. I am highly appreciate your work. Thanks again.
JC
Jeff Cox
12/23/19
Aren was a big help today
Aren was a big help today. Fixed our problem right away and also helped out with a second issue! Thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].