9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 5721-5730 out of 6255
BM
Brittany McNeil
12/26/19
Took his time step by step to solve the…
Took his time step by step to solve the issue. Thank you for being patient.
GR
Gisele Rahael Britton
12/26/19
April M did a great job helping me
April M did a great job helping me! Thanks April.
A
Anonymous
12/26/19
Extremely helpful and patient because I…
Extremely helpful and patient because I had a lot of different problems that needed resolving and questions along the way.
AK
Ace k
12/25/19
Mr. Orlov Great
Mr. Orlov was amazin very patient 2 hr call helped e out. Outstanding give him a promotion!
RE
Raquel Esparza
12/25/19
Awesome Service
always helpful, i get my answers and then some. quick to respond and patient. i recommend my helper Sviat P.
BR
Brian Roberts
12/25/19
they handled my request timely and…
they handled my request timely and professionally.
DH
Doug Harms
12/25/19
Artur B
Artur B. Thanks very helpful. Answered all my questions. Understood him well.
PC
Pennie C
12/25/19
Mesrop was helpful
Mesrop was helpful! Though the Nextiva portal was giving me problems, he was able to show me a back way to where I could work around the issue in the future if it happens again.
RB
Ruby Baxter
12/25/19
Spoke with Vlad in the Ukrain
Spoke with Vlad in the Ukrain. He was so helpful and HE SOLVED MY PROBLEM. He was courteous and very concerned that the needs of my company work correctly needs were corrected. Such a competent employee.
AT
Admin Tech
12/25/19
Ivan Kotsubynsky offered me an…
Ivan Kotsubynsky offered me an excellent service,with a lot of patience he guided me during the set up. Thank you so much.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].