9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5681-5690 out of 6255
C
Chris
12/30/19
Eugene was a great help!
Date of experience: December 31, 2019
C
Chris
12/30/19
Eugene was a great help!
Date of experience: December 31, 2019
TP
Taylor Pryor
12/29/19
Aren was super fast and help
Aren was super fast and help. Would highly recommend using Nextiva for all of your phone needs!
C
Carolyn
12/29/19
Mesrop
(Mesrop) took excellent care of me today!!!
JS
Jacqueline Sosa
12/29/19
MESROP was excellent and friendly
MESROP was excellent and friendly! he took his time and helped me with my technical request. thanks!
TC
Tom Coultrap
12/29/19
Mr Laba
Mr. Laba was very helpful and solved my problem. We had not been able to get the second phone to connect and he stuck with me and tried a couple different things and soon we got it connected. He was very polite as have all the techs we have dealt with. We're excited about our new phone service and look forward to being your customer.
TP
Taylor Pryor
12/29/19
Aren was super fast and help
Aren was super fast and help. Would highly recommend using Nextiva for all of your phone needs!
AU
Aqualiteus US
12/29/19
Great support and quickly answer
Date of experience: December 30, 2019
C
Carolyn
12/29/19
Mesrop
(Mesrop) took excellent care of me today!!!
MG
Matthew Green
12/29/19
Arthur did a great job!!
Arthur did a great job!!! Thanks! Guy deserves a raise! (Myles Team)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].