9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5671-5680 out of 6255
T
Tanya
12/30/19
Sviat was able to help me get my…
Sviat was able to help me get my password reset and get me signed into the mobile app quickly. Your support rocks! Thanks!!
TW
Tina Watson
12/30/19
Mesrop Was very kind and helpful
Mesrop Was very kind and helpful. He took care all of my questions and concerns.
T
T
12/30/19
Dmytro I
Dmytro I. has excellent customer service and phone etiquette. He is very knowledgeable about your products and services. I believe that excellent customer service starts from your supervisor so thank you as well.
RV
Rachel V Ramirez
12/30/19
I was assisted by Sviat P today
I was assisted by Sviat P today. He worked quickly and efficiently in providing me help today.
RV
Rachel V Ramirez
12/30/19
I was assisted by Sviat P today
I was assisted by Sviat P today. He worked quickly and efficiently in providing me help today.
T
Tanya
12/30/19
Sviat was able to help me get my…
Sviat was able to help me get my password reset and get me signed into the mobile app quickly. Your support rocks! Thanks!!
J
Jared
12/30/19
Mr. Orlov
Mr. Orlov answered my questions and stayed on the line to make sure everything was working.
J
Jared
12/30/19
Mr. Orlov
Mr. Orlov answered my questions and stayed on the line to make sure everything was working.
T
T
12/30/19
Dmytro I
Dmytro I. has excellent customer service and phone etiquette. He is very knowledgeable about your products and services. I believe that excellent customer service starts from your supervisor so thank you as well.
SC
SYLVIA COUTO
12/30/19
Yana T gave excellent service
Yana T gave excellent service Just spoke with Sviat and he fixed what was incorrect. Thank you Sviat. You saved the day!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].