9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5661-5670 out of 6255
D
Denise
12/31/19
Yana T
Yana T. was great and help me with my issue.
JL
Joel Lamour
12/31/19
Vadim did an excellent work
Vadim did an excellent work, helping me save a wav file format. He knows what he is doing. Thanks Vadim!
TW
Tina Watson
12/30/19
Mesrop Was very kind and helpful
Mesrop Was very kind and helpful. He took care all of my questions and concerns.
JK
Jon Keimach
12/30/19
Fixed the issue promptly
Fixed the issue promptly. Very satisfied!
KS
Karin S
12/30/19
Alex was great as usual
Alex was great as usual. Very quick to help us!
MS
Madison S
12/30/19
Vlad U
Vlad U. was very helpful and efficient. Thank you so much!
VQ
Vinny Quantum
12/30/19
Yana T was really helpful.
Date of experience: December 31, 2019
TC
TO Client
12/30/19
Knowledgeable professional
Knowledgeable professional! Good listener and patient as I explained the request as best as I could. Anthony is understanding and quick to respond to request. He made me feel part of the solution.
M
Michelle
12/30/19
Fast and efficient
Fast and efficient. Thank you,
J
JM
12/30/19
Aren was very helpful and explained the…
Aren was very helpful and explained the process to me, answering all my questions. Very patient.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].