9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5651-5660 out of 6255
TD
Tracey DiFlaminies
01/01/20
Michael Krutenko helped me with my…
Michael Krutenko helped me with my account. He helped me with my questions. Thank you
AM
Ashlea Mayer
01/01/20
Vadim Koba
Vadim Koba was a big help to me today. He answered my questions quickly and was very easy to understand!
CM
Chris M
01/01/20
Oksana Yurchuk is extremely helpful and…
Oksana Yurchuk is extremely helpful and was a pleasure to work with. She resolved my issue quickly and was very kind!
LH
Landyn Howze
01/01/20
Yana was great!
Yana was great! She was prompt, friendly, and not only took care of my initial issue but also adressed a separate concern I was unaware of and got me taken care of. Thank you for your help Yana!
KQ
Keith Quinnell
01/01/20
Nextiva should giveVadim K a raise.
Date of experience: January 02, 2020
MC
Melody Cuenca
01/01/20
Alex P
Alex P. was very helpful and friendly in assisting me with my voicemail greeting settings. He resolved the issue for me quickly.
TB
Tadas Brusokas
01/01/20
Excelent service
Excelent service, nice, clear explanation. Very helpful.
SM
Shannon Mullins-League
01/01/20
Artur B
Artur B. Great help!
A
AS
01/01/20
Great customer service!!!
Denis P. and Vlad Ukrainets were stellar, super helpful! They were very knowledgeable and excellent at new customer set up. Appreciated their great customer support.
CB
Cassie Bell
01/01/20
Yana was very prompt in her reply &…
Yana was very prompt in her reply & quick to resolve my issue!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].