9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5631-5640 out of 6255
MH
Mart Harris
01/01/20
Rose Should Get a Raise
Rose was very helpful and had instant solutions when there were hiccups in our work. I am very happy with her services. She was knowledgeable and quick; and when she had to take time to do something, she kept me appraised that she was still working on it rather than leaving me in the dark.
TB
Tadas Brusokas
01/01/20
Excelent service
Excelent service, nice, clear explanation. Very helpful.
O
opow
01/01/20
Sviat P knew what he was doing and was…
Sviat P knew what he was doing and was quick with resolving the issue.
CB
Cassie Bell
01/01/20
Yana was very prompt in her reply &…
Yana was very prompt in her reply & quick to resolve my issue!
WH
William Hughes
01/01/20
Very good experience
Very good experience! Maksym Laba was a true professional and very helpful in getting me setup!
MC
Melody Cuenca
01/01/20
Alex P
Alex P. was very helpful and friendly in assisting me with my voicemail greeting settings. He resolved the issue for me quickly.
LE
Leigh Ellis
01/01/20
Helen S is a Rockstar!
Helen S. was amazing! She was fast, helpful, patient, and really personable! Addressed my issue right away!
N
Noah
01/01/20
Had an issue with a Cisco CP-8861…
Had an issue with a Cisco CP-8861 configuration and Mr. Orlov resolved the issue quickly.
A
Alexandra
01/01/20
My experience with Nextiva support was…
My experience with Nextiva support was positive. It took a couple days of speaking with representatives to get the problem resolved. The last rep I spoke with was Michael Krutenko, he was patient and helped figure out the problem and after making a few system changes on his end was able to resolve the issue. I appreciated his time and energy in helping. Thank you!
F
Freddie
01/01/20
Rose was a pleasure to work with
Rose was a pleasure to work with. She explained what was required to resolve my issue then promptly applied the resolution.She stay in contact and made sure all was working before ending the conversation. I look forward to working with her again in the future.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].