9.6
SpotScore

Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5611-5620 out of 6255
SH
Susan Harriet
01/02/20
Michael H
Michael H. he was very knowledgeable was a great help and very understanding and patient. He should get a big raise and a promotion. Susan I. Harriet, Owner Johnson County Realty, LLC
R
Ramana
01/02/20
Best Tech Support Persons
I had an excellent help from both Mr.Orlov and Mr.Laba
ML
Molly Loughran
01/02/20
Sergio B was a terrific help and…
Sergio B was a terrific help and quickly fixed my issue!
M
Melody
01/02/20
phone set up
everything was great - thanks
DF
Daniel Faizakoff
01/02/20
Artur Bondaruk
Artur Bondaruk Great assistance. Problem solved.
S
Steve
01/02/20
Mr Liba was awesome
Date of experience: January 03, 2020
L
Lia
01/02/20
Sergio B
Sergio B. Was AWESOME! He was incredibly helpful and completed the tasks I needed with promptness.
S
Spidermatt
01/02/20
Vladimir M Provides Great Service
Vladimir M. was very knowledgable and is a great listener. Vladimir quickly addressed my problem and stayed on the line until he was sure my needs were met. Great job Vladimir!!!
AA
Ashley Anderson
01/02/20
Mr. Orlov is fanastic
Mr. Orlov was a great help & had fantastic customer service skills. Honestly, best Nextiva phone call I've had & I call pretty frequently.
RC
Roni C
01/02/20
Victor L
Victor L. was extremely helpful. I had what I thought would be a simple fix, but I underestimated it. Victor answered my chat quickly and not only took care of my issue, but showed me how to do it online myself. Thanks Victor!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].