9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5601-5610 out of 6255
S
SG
01/02/20
Customer Service - Iryna D
Iryna D was pleasant and helpful. The only reason she didn't receive 5 stars was because we are new to Nextiva and I want to see how long it takes to get results. Thank you.
L
Lia
01/02/20
Sergio B
Sergio B. Was AWESOME! He was incredibly helpful and completed the tasks I needed with promptness.
AA
Ashley Anderson
01/02/20
Mr. Orlov is fanastic
Mr. Orlov was a great help & had fantastic customer service skills. Honestly, best Nextiva phone call I've had & I call pretty frequently.
SH
Susan Harriet
01/02/20
Michael H
Michael H. he was very knowledgeable was a great help and very understanding and patient. He should get a big raise and a promotion. Susan I. Harriet, Owner Johnson County Realty, LLC
ML
Molly Loughran
01/02/20
Sergio B was a terrific help and…
Sergio B was a terrific help and quickly fixed my issue!
AL
Angie L
01/02/20
The chat was great when you are trying…
The chat was great when you are trying to handle multiple things and also use your cell phone to test the issues. Eugene was very helpful.He listened to the concerns and helped me work through them all efficiently!
RC
Roni C
01/02/20
Victor L
Victor L. was extremely helpful. I had what I thought would be a simple fix, but I underestimated it. Victor answered my chat quickly and not only took care of my issue, but showed me how to do it online myself. Thanks Victor!
JB
james bloir
01/02/20
Mesrop did a great job
Date of experience: January 03, 2020
R
Ramana
01/02/20
Best Tech Support Persons
I had an excellent help from both Mr.Orlov and Mr.Laba
M
Melody
01/02/20
phone set up
everything was great - thanks
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].