9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5581-5590 out of 6255
R
Rose
01/02/20
Vadim Koba was VERY helpful and took…
Vadim Koba was VERY helpful and took care of my dilemma with setting up my fax line and preferences.
RM
Rusty Menso
01/02/20
Rose was quick and knew exactly what to…
Rose was quick and knew exactly what to do to help me set up the schedule I needed to inform our clients of an unusual closure.
KS
Kissa Sanchez
01/02/20
Sergio B was excellent
Date of experience: January 03, 2020
A
Andria
01/02/20
Helen S
Helen S. did a fantastic job! She was quick in her responses as well as the work I requested her to perform. There are times I dread having to ask for tech support, but she was excellent!
E
EricS
01/02/20
Perfect support
Perfect support. Rose Moroz knows her stuff.
CB
Christopher Breland
01/02/20
very simple to work with
very simple to work with. walked me through the reset processs and was able to get phone back online quickly. Thanks!
KS
Katherine Smith
01/02/20
Nikita Kornienko- one of the best…
Nikita Kornienko- one of the best online chats|customer service I have had with Nextiva. Very professional and able to help me quickly and efficiently with my multiple questions.
D
danielle
01/02/20
Mr. Orlov
Mr. Orlov was a great help. Resolved my issue quickly and was pleasant to speak to!
HT
Hayley Thomsen
01/02/20
Julia was a GREAT help today
Julia was a GREAT help today! We had to deactivate an ex-employee, change routing, billing and voicemail routing. She was so easy to work with, very patient and knowledgeable! Thank you!!!
P
Pam
01/02/20
Vlad was very helpful and walked me…
Vlad was very helpful and walked me through step by step to resolve my porting issues.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].