9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5571-5580 out of 6255
EH
Emily H
01/05/20
Wonderful Support
I had a list of updates and changes that I needed madeto our account, so I reached out to the support chat, and was connected with Vadim Koba. He was able to tackle all of my requests in a very quick and efficient manner. Thank you to Vadim and thank you to Nextiva for the great support!
SM
Sonny Mendez
01/05/20
Mesrop
Mesrop, Was absolutely great to work with! Totally competent, and knowledgeable, as I had many questions and issues that I needed assistance with. I am very impressed with the level of expertise he has been trained in and feel very confident in Nextiva as my telecommunications provider for the future Appreciatively, Sonny Mendez
M
Michael
01/05/20
Alex Horb solved a major problem we've…
Alex Horb solved a major problem we've been having for months. Very pleased.
JB
Jim Bonebrake
01/04/20
Mr Laba from support was very good to…
Mr Laba from support was very good to work with. Very patient
DT
Diem Thinh Pham
01/03/20
Great support
Great support. Issues were resolved very efficiently and effectively.
DT
Diem Thinh Pham
01/03/20
Great support
Great support. Issues were resolved very efficiently and effectively.
KM
Kurt Malerich
01/03/20
Very helpful
Very helpful. Thank you for the help and tutorial.
KM
Kurt Malerich
01/03/20
Very helpful
Very helpful. Thank you for the help and tutorial.
A
Andrea
01/02/20
Great assistance.
Date of experience: January 03, 2020
VS
Vlora Sejdi
01/02/20
Yana T helped me with my tech issues
Yana T helped me with my tech issues, and even helped me with stuff I didn't realize I needed help with! Very thorough and friendly!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].