9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 5561-5570 out of 6255
CH
Charles Haddock
01/05/20
Dmitriy Orel was great and everything…
Dmitriy Orel was great and everything got resolved quickly
DD
Damjan Denoble
01/05/20
Alex helped us with a complex problem…
Alex Orlov helped us with a complex problem that took the better part of the morning, and using an innovative approach, accessible to our skill set, he saved us from a major headache. He is a great IT professional, and people like him are why we continue to use Nextiva.
A
Anna
01/05/20
Eugene Shat is a great help!
Date of experience: January 06, 2020
JM
Jessica M
01/05/20
Slavik H.
Slavik H. was wonderful and very helpful
M
Mike
01/05/20
Kind
Kind, courteous and responsive
DK
derek kartchner
01/05/20
Excellent Service From Mr. Orlov
Mr. Orlov was great. Help resolve me issue quickly and effectively.
N
Nicole
01/05/20
Always helpful
Always helpful every time I contact them. I have been serviced by Vadim Koba on several occasions and has helped me out every time.
G
Greg
01/05/20
Vladimir M
Vladimir M. is very helpful!
M
Mel
01/05/20
Customer Service was amazing
Customer Service was amazing. I had the pleasure of chatting with Michael Krutenko and he was very patient with me and went the extra mile to make sure I knew where to go in the future to change user names and voicemail pins. It made this easy for me. So Thank you Michael for all you did today!
SS
Stephen Santos
01/05/20
Rose was a delight to work with
Rose was a delight to work with. She was patient, clear, and made sure I was fully satisfied before even mentioning an end to our communication. Nextiva is lucky to have Rose working for them, and we were delighted to work with her.
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].