9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5461-5470 out of 6255
WD
William Duncanson
07/29/20
Awesome
We have entirely replaced our desk phone system set up. Not only can we provide a better call center experience for our customers and clients but we have saved on our phone service costs too. It’s awesome that we can achieve lots of our goals all one the one move.
R
Robin
07/27/20
As we have grown
As we have grown, our needs for phone services have changed and Nextiva suits us well. It’s fast loading, packed with helpful tools and is key for streamlining our processes. Would recommend this for any small business looking for efficiency.
BR
Bobby R
07/25/20
fast and simple
Our old phone service was unreliable. Nextiva is a huge improvement. The changeover was fast and simple. We haven’t looked back. Overall a really great experience!
JH
Joshua Hardman
07/24/20
great service
There are a number of great features that come with Nextiva’s service, one that we've had a lot of great feedback about is the Analytics Dashboard. It's given us a much better understanding of how our team is working and highlights areas we can improve.
DR
Deborah Raposa
07/22/20
Excellent customer service!
The customer service from the Nextiva was excellent! I was very impressed
BC
Bill Conley
07/21/20
Great experience
The great thing about Nextiva’s VoIP service is that it enables you to work from anywhere. This has been particularly important over the last few months. Even when things return to normal I suspect our team will enjoy the benefits of working from home more as we have this amazing technology to support it.
BC
Bill Conley
07/21/20
Great experience
The great thing about Nextiva’s VoIP service is that it enables you to work from anywhere. This has been particularly important over the last few months. Even when things return to normal I suspect our team will enjoy the benefits of working from home more as we have this amazing technology to support it.
R
Richard
07/20/20
We have saved over 20% on our monthly
We have saved over 20% on our monthly phone service charges. Check out Nextiva if you think you’re paying too much for your business phone service.
R
Richard
07/20/20
We have saved over 20% on our monthly
We have saved over 20% on our monthly phone service charges. Check out Nextiva if you think you’re paying too much for your business phone service.
LF
Leonard Feagin
07/18/20
faster service
Our customer service team can see the interaction history as they pick up a call. This level of information makes customer service just a thousand times better and faster. I think our call times are down by 30% at least at this stage.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].