9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5441-5450 out of 6255
AL
Adam Lejeune
10/06/20
Fast and it was easier than expected
We rolled out with Nextiva a couple months back and it's a great fit for our organization. Our team was able to get up and running fast and it was easier than expected. Also the VOIP wasn't an easy implementation but the results have made it well worth the investment. Nextiva provide great service levels too. Very responsive.
BG
Barbara Gard
10/05/20
simple and easy process
The system from Nextiva is really simple to learn and it's going to work for the business in the future. Adding a user, managing data, cost-wise, they know what they're doing!
BG
Barbara Gard
10/05/20
simple and easy process
The system from Nextiva is really simple to learn and it's going to work for the business in the future. Adding a user, managing data, cost-wise, they know what they're doing!
B
Ben
10/01/20
Really happy with our move to Nextiva
Really happy with our move to Nextiva. It was simple and the technology fits our businesses needs. There platform enables a remote team to unlock all the benefits of working in the same space. Amazing collaboration technology.
B
Ben
10/01/20
Really happy with our move to Nextiva
Really happy with our move to Nextiva. It was simple and the technology fits our businesses needs. There platform enables a remote team to unlock all the benefits of working in the same space. Amazing collaboration technology.
KS
Kim Saenz
10/01/20
Nextiva delivered on their promises and…
Nextiva delivered on their promises and made a comprehensive solution that fit our unique business needs. Very impressed with both the people and technology.
KS
Kim Saenz
10/01/20
Nextiva delivered on their promises and…
Nextiva delivered on their promises and made a comprehensive solution that fit our unique business needs. Very impressed with both the people and technology.
W
Walter
09/21/20
Every customer has faster resolution…
Every customer has faster resolution and a better overall experience now that we're working on Nextiva's VoIP.
W
Walter
09/21/20
Every customer has faster resolution…
Every customer has faster resolution and a better overall experience now that we're working on Nextiva's VoIP.
GW
Greg W
09/17/20
Poor from the door
Poor from the doorWebsite was descriptive, Sales team was friendly however once I got in the door the experience went south in a hurry.I won't bore you with all the details of my experience with Nextiva but I will advise you to demand a 30 day free trial before you sign anything. The functionality you expect from a PBX, VoIP provider or a Saas is not what they offer in my opinion they offer a beta platform only with basic functionality lacking essentials. Service is slow and they don't ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].