9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5431-5440 out of 6255
.S
.James Sinclair
10/13/20
No complaints
Our company signed on with Nextiva last year and really like the system. No complaints here.
JM
Jason Miner
10/11/20
Our service needed
Our service needed to be able to scale quickly as we grow. Nextiva has the flexibility and took the risk out of the decision for us.
JM
Jason Miner
10/11/20
Our service needed
Our service needed to be able to scale quickly as we grow. Nextiva has the flexibility and took the risk out of the decision for us.
AH
Andre Hutto
10/11/20
Affordable price
We are excited to see the data and insights coming from our new VOIP system from Nextiva. There's much more we can do with this tool and everything is in the one system. Amazing technology at an affordable price.
AH
Andre Hutto
10/11/20
Affordable price
We are excited to see the data and insights coming from our new VOIP system from Nextiva. There's much more we can do with this tool and everything is in the one system. Amazing technology at an affordable price.
MW
Michael Weiss
10/09/20
Great investment
We have upgraded from the basic to the enterprise service from Nextiva and have no complaints. We have what we need and know how to scale this service as we grow. Great investment in my opinion.
MW
Michael Weiss
10/09/20
Great investment
We have upgraded from the basic to the enterprise service from Nextiva and have no complaints. We have what we need and know how to scale this service as we grow. Great investment in my opinion.
PH
Perry H
10/08/20
Smart VoIP service
These guys are smart and really easy to work with. I would recommend checking out Nextiva at least for their VoIP service.
PH
Perry H
10/08/20
Smart VoIP service
These guys are smart and really easy to work with. I would recommend checking out Nextiva at least for their VoIP service.
AL
Adam Lejeune
10/06/20
Fast and it was easier than expected
We rolled out with Nextiva a couple months back and it's a great fit for our organization. Our team was able to get up and running fast and it was easier than expected. Also the VOIP wasn't an easy implementation but the results have made it well worth the investment. Nextiva provide great service levels too. Very responsive.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].