9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5401-5410 out of 6255
GC
Glenda Copeland
12/28/20
I consider Nextiva to be a game-changer…
I consider Nextiva to be a game-changer in the VoIP sector. Their products are research-informed and consumer-oriented.
PS
Pamela Stewart
12/28/20
As a result of the Covid-19 global…
As a result of the Covid-19 global pandemic, we closed all our physical offices and our business went fully virtual. We switched over our telephonic system to Nextiva and we could not be more satisfied with their service. They are a wonderful company; they do impressive work, great customer service and unmatched prices. That’s why, I believe, they are the leading VoIP solutions providers on the market.
JG
Janet Graham
12/28/20
From buying our Nextiva plan to getting…
From buying our Nextiva plan to getting everything up and running, team at Nextiva kept us informed at every stage. We value the effort they put into make our communications flow facilely. Price, features and compatibility with our system, these were the three aspects that weighed our decision towards switching to Nextiva. We are more than pleased with our choice.
JV
Jeffrey Verdin
12/27/20
Great service and ongoing support so…
Great service and ongoing support so far! I recommend Nextiva to anyone considering a VoIP product.
CW
Charles Welch
12/27/20
We always find exactly what we need at…
We always find exactly what we need at Nextiva which is extremely rare in the telecoms industry. Every staff member at Nextiva that we have dealt with are extremely professional, understanding and knowledgeable.
MF
Margie Foster
12/26/20
I run an e-store
I run an e-store, so maintaining a fixed phone system and infrastructure that come with it is surplus to necessity. Nextiva has significantly improved my business’ mobility and my staff’s ability to work virtually.
JW
Joseph Williams
12/25/20
Nextiva's technology is the best option…
Nextiva's technology is the best option for VoIP we have come across. As a business, we have been on various platforms and changed over to Nextiva last year. It's been a huge improvement. I would highly recommend checking out the VoIP service Nextiva offers. It's well-priced and comprehensive.
HC
Hugh Cowan
12/25/20
Our staff are often mobile and required…
Our staff are often mobile and required to work at remote locations. Nextiva has made telecommuting not only possible, but also extremely easy.
BL
Bert Louden
12/23/20
We definitely recommend Nextiva
We definitely recommend Nextiva. The Support Specialist assigned to our account at Nextiva is just a call away and her service and customer care is undoubtedly the best. We desperately needed our communications centralised and systemised and Nextiva offered us several intelligent ways to do it. They also helped us streamline all our communication portals, their technology is a breeze to use. The configuration interface is quite unique and well-designed.
LD
Larry Duke
12/23/20
Smart choice
We usually handle over 60000 minutes of conversation with our clients per month and we also wanted to be in a position to scale up our communications capabilities even more. Getting Nextiva on board was a very smart choice and we are happy with their product and customer service.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].