9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5291-5300 out of 6255
JA
Justin A
12/29/21
"Thanks for the help!"
What do you like best about Nextiva? My phone agent took the time to go through all the potential causes of my issue. What do you dislike about Nextiva?
AU
Anonymous User
12/28/21
"Nextiva Offers Great Support"
What do you like best about Nextiva? Support was very good. Roman did a great job helping me. What do you dislike about Nextiva?
ER
Eric R
12/28/21
"IT Manager"
What do you like best about Nextiva? Great service and fast support - Alex Shevchenko and Dee Farrand always help and go out of their way to make sure we're taken care of.
NM
Nicholas M
12/28/21
"Nextiva offers solutions every time I call with an issue or a general question."
What do you like best about Nextiva? The ability to call our own assigned technical support team that understands our business and our system setup. What do you dislike about Nextiva?
AM
Antoinette M
12/28/21
"Excellent Service"
What do you like best about Nextiva? They have a customer service support available all the time with your needs What do you dislike about Nextiva?
HW
Haley W
12/28/21
"Support is great. Sales is decent."
What do you like best about Nextiva? Support is always great. I know whenever I call they're going to answer and he very helpful. What do you dislike about Nextiva?
AU
Anonymous User
12/28/21
"great customer service"
What do you like best about Nextiva? very easy to contact customer service and easy to customize What do you dislike about Nextiva?
AU
Anonymous User
12/28/21
"Very nice tech"
What do you like best about Nextiva? Great support any time that I call. Terrific support members What do you dislike about Nextiva?
CE
Cody E
12/28/21
"Great Customer Service"
What do you like best about Nextiva? I got disconnected, called back and the second rep was able to jump right in and take over from where I left off. What do you dislike about Nextiva?
JM
Jamie M
12/27/21
"Fast Service"
What do you like best about Nextiva? Fast service to assist when we have issues. My local rep and the main call center are quick to assist. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].