9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5261-5270 out of 6255
FG
Francisco G
12/31/21
"Patience and results"
What do you like best about Nextiva? What is most helpful with Nextiva is that they offers their service in many platforms, the plus of using Nextiva it saves you time and money without having to look elsewhere
AU
Anonymous User
12/30/21
"Service"
What do you like best about Nextiva? Ease of use and excellent customer service and support. What do you dislike about Nextiva?
SS
Scott S
12/30/21
"Nextiva leads the cloud hosted phone platforms - even surpassing RingCentral"
What do you like best about Nextiva? I like that Nextiva's GlassDoor reviews are higher than any other cloud platform because they take excellent care of their employees.
AU
Anonymous User
12/30/21
"KUDOS"
What do you like best about Nextiva? I LIKE THE LEVEL OF HELPFULNESS DISPLAYED BY THE TECHS. What do you dislike about Nextiva?
AU
Anonymous User
12/30/21
"Lack of Knowledge"
What do you like best about Nextiva? Customer service is polite anf try to be very helpful. What do you dislike about Nextiva?
AU
Anonymous User
12/30/21
"Exceptional Customer Service"
What do you like best about Nextiva? Customer service is excellent both for sales and support. What do you dislike about Nextiva?
AU
Anonymous User
12/30/21
"Nextiva is hard to deal with. I am the only one in the office who will deal with them."
What do you like best about Nextiva? I like that they allow us to have an online portal and be able to call. What do you dislike about Nextiva?
VB
Victoria B
12/30/21
"Onboarding with Nextiva"
What do you like best about Nextiva? I liked that the portal is far easier to use than Ring Central and I hope by using ethernet connected phones we will have far less disconnected or dropped calls.
CN
Christina N
12/30/21
"Great Customer Service"
What do you like best about Nextiva? Everyone I spoke to, from requesting a quote, to getting my account set up, was wonderful. Each rep was friendly, courteous, professional, patient, and knowledgeable. I would recommend Nextiva to anyone looking for phone service.
RL
Ryan L
12/30/21
"Easy to use Computer Phone"
What do you like best about Nextiva? The desktop app is responsive and easy to use, I can use my keyboard to type in numbers. When working remote the app is nice to connect with callers and still have access to my work line.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].