9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5231-5240 out of 6255
TS
Tony S
01/20/22
"Nothing but happiness even years later!!"
What do you like best about Nextiva? Support has been nothing but amazing since day 1. No long waits to get through and the products is tailored to my specific needs.
AR
Abby R
01/20/22
"Every team member I have encountered has been extremely helpful in out transition to Nextiva."
What do you like best about Nextiva? There are so many features and so many more to learn. We will be able to take care of our customers quicker with this system.
AU
Anonymous User
01/20/22
"Easy as it can be!"
What do you like best about Nextiva? This has truly been an amazing experience as a new company starting out and doing everything for the 1st time! Robert Schlesselman and Anna Z made this a breeze. Would highly recommend to anyone needing communication service!
IJ
Ian J
01/20/22
"Very pleased!"
What do you like best about Nextiva? Portability, no need for a phone system "brain" What do you dislike about Nextiva?
BJ
Bradley J
01/19/22
"Tonia Barlow Was Awesome!"
What do you like best about Nextiva? Tonia was helpful and prompt with her responses. She was able to resolve a tricky issue for my phone system and help to improve my customer experience.
JW
John W
01/19/22
"Issue Resolution"
What do you like best about Nextiva? Anastasia - excellent rep that listened and helped with all of my issues. What do you dislike about Nextiva?
CA
corey a
01/18/22
"Frank Lloyd Wright"
What do you like best about Nextiva? can go to desktop or cell phone, never away from you desk. great feature What do you dislike about Nextiva?
HF
Harvey F
01/16/22
"Great Service"
What do you like best about Nextiva? Great customer support. They get right on the situation and always keep me informed. What do you dislike about Nextiva?
AO
Alvin O
01/14/22
"Awesome Customer Service"
What do you like best about Nextiva? Very helpful customer service with the desire to help you complete your project. What do you dislike about Nextiva?
DK
Darrel K. Z
01/14/22
"Great service. Very knowledgable!"
What do you like best about Nextiva? Fast prompt service and wonderful setup team! What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].