9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5201-5210 out of 6255
DS
Dennis S
01/24/22
"Outstanding Company"
What do you like best about Nextiva? The sales experience and the ease of doing business were appreciated. Their customer service is outstanding. What do you dislike about Nextiva?
MK
Marketta K
01/24/22
"Excellent Company"
What do you like best about Nextiva? The operating desktop system. Being able to create a call route. What do you dislike about Nextiva?
CK
Cameron K
01/24/22
"New Phone Setup and Fixing secure port"
What do you like best about Nextiva? The customer service. They're always available to help What do you dislike about Nextiva?
BC
Benjamin C
01/24/22
"Competitive product and price"
What do you like best about Nextiva? Straightforward set up and intuitive platform to use. Scaleable options and responsive customer service. I currently have my voice, fax, and 800 number through Nextiva.
VV
Vince V
01/24/22
"Anna is amazing Customer Service Rep!!!!"
What do you like best about Nextiva? Anna was so patient in helping by spending two hours with me on the phone. She was so good at setting up phones!! What do you dislike about Nextiva?
SB
Sean B
01/24/22
"Awesome."
What do you like best about Nextiva? I like how user-friendly it is. Customer service has been very helpful and easy to work with. What do you dislike about Nextiva?
AU
Anonymous User
01/24/22
"Great customer support"
What do you like best about Nextiva? the call flows, able to use different for local/1-866#s. What do you dislike about Nextiva?
SB
Susan B
01/24/22
"Hold time and delayed reply"
What do you like best about Nextiva? Customer service reps seemed helpful and call time was less than the IRS. What do you dislike about Nextiva?
AU
Anonymous User
01/24/22
"Nextiva Review"
What do you like best about Nextiva? Customer Service has been very helpful and patient while setting up our account with them. I do appreciate the chat support and how timely the agents' response times are.
RM
Ramelito M
01/24/22
"accommodating support"
What do you like best about Nextiva? kind and courteous support representative What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].