9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5131-5140 out of 6255
AU
Anonymous User
01/28/22
"Extremely Pleased"
What do you like best about Nextiva? We have found Nextiva easy to use and have had no issues with our change over from traditional phone system. What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"voicemail to email issue review"
What do you like best about Nextiva? the efficiency of the technician I talked to What do you dislike about Nextiva?
SL
Samuel L
01/28/22
"Don't get used by the traditional phone companies, Nextiva is perfect for online businesses"
What do you like best about Nextiva? Nextiva didn't have some crazy setup costs, they had a free phone promotion when we signed up, it comes WITH a CRM, and the best part, you can answer the phone from your computer, your phone, or an office set that you can buy from Nextiva.
AU
Anonymous User
01/28/22
"Nextiva Support"
What do you like best about Nextiva? Good customer service with level 2 support What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Super friendly and a ton of help!"
What do you like best about Nextiva? She continued to answer questions when her work was completed. What do you dislike about Nextiva?
AU
Anonymous User
01/27/22
"Nextiva is life changing for small business!"
What do you like best about Nextiva? Nextiva is ALWAYS THERE when you need them! I work strange hours sometimes whenever I call them for support; they answer the call and resolve my issues.
AU
Anonymous User
01/27/22
"Set up of phone system"
What do you like best about Nextiva? We like having a VOIP system and find that technical support is willing to walk us through issues. What do you dislike about Nextiva?
AU
Anonymous User
01/27/22
"Nextiva is life changing for small business!"
What do you like best about Nextiva? Nextiva is ALWAYS THERE when you need them! I work strange hours sometimes whenever I call them for support; they answer the call and resolve my issues.
LD
Laurel D
01/27/22
"Office Manager/RVT"
What do you like best about Nextiva? Support is readily available when things go wrong What do you dislike about Nextiva?
JM
Jarrett M
01/27/22
"Very Versatile VOIP tool"
What do you like best about Nextiva? This tool is very useful in giving our company the ability to assign varying levels of access and tools to multiple members of our team.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].