9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5121-5130 out of 6255
AU
Anonymous User
01/28/22
"Had wonderful experience with them from Sales consultancy to everyday support."
What do you like best about Nextiva? Client support and project kick off. They provided really quick response and professional service. What do you dislike about Nextiva?
AM
Austin M
01/28/22
"Great Service"
What do you like best about Nextiva? It's easy to use their web interface to manage our account What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Great Support!!!"
What do you like best about Nextiva? The support team is very helpful and nearly always is able to fix the issue I'm trying to resolve. What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Nextiva Review"
What do you like best about Nextiva? The representative assigned to my contacts is very responsive and helpful with any and all needs. What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Great Support!!!"
What do you like best about Nextiva? The support team is very helpful and nearly always is able to fix the issue I'm trying to resolve. What do you dislike about Nextiva?
JH
Julie H
01/28/22
"Great Support"
What do you like best about Nextiva? If there is an issue, it is easy to get someone to help us resolve it. What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Nextiva Review"
What do you like best about Nextiva? The representative assigned to my contacts is very responsive and helpful with any and all needs. What do you dislike about Nextiva?
JH
Julie H
01/28/22
"Great Support"
What do you like best about Nextiva? If there is an issue, it is easy to get someone to help us resolve it. What do you dislike about Nextiva?
AU
Anonymous User
01/28/22
"Excellent tech support"
What do you like best about Nextiva? Very patient support from technician. I was a bit flustered but the technician was very patient while waiting for me to catch up or had to start over.
KN
Karen N
01/28/22
"Quick and easy to use"
What do you like best about Nextiva? Phone system, view the bill, view users, What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].