9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5101-5110 out of 6255
AU
Anonymous User
02/01/22
"Assistant"
What do you like best about Nextiva? The ability to retrieve messages from any location. What do you dislike about Nextiva?
SG
Sally G
01/31/22
"Nextiva fax is affordable and very convenient. Excellent support staff always are on call."
What do you like best about Nextiva? Simple - connected to email. I am always able to organize my faxes. What do you dislike about Nextiva?
AU
Anonymous User
01/31/22
"Well pleased"
What do you like best about Nextiva? The support team is always ready to help. What do you dislike about Nextiva?
PD
Patrick D
01/31/22
"Very Patient"
What do you like best about Nextiva? not needing a phone system and using your computer or cell phone for all of it What do you dislike about Nextiva?
FH
Fahad H
01/31/22
"The best service and the best support"
What do you like best about Nextiva? I'm managing two business accounts for more than three years. I love the service and how to manage the phones; the Nextiva app for all platforms is terrific; the technical support has never disappointed us, they are profisional, helpful and resolve the issues.
GB
Gustavo B
01/31/22
"Excellent Tech Support"
What do you like best about Nextiva? Today we had a situation with one of our supervisors and her credentials. We immediately contacted Nextiva support, and they were quick, effective, and friendly when assisting us in fixing the issue.
MH
Michael H
01/31/22
"Nextiva made it simple"
What do you like best about Nextiva? The race in which the system can be setup and reprogrammed immediately. I love that their support department is right there to help you navigate any call flow you need created.
AU
Anonymous User
01/31/22
"Quick, simple, and awesome"
What do you like best about Nextiva? The ease of the web interface in getting issues addressed What do you dislike about Nextiva?
NL
Nicole L
01/31/22
"Setting up new phones"
What do you like best about Nextiva? In previous experiences setting up new phone lines, it was such a long drawn out process that took up a nice chunk of our day. When Anthony was assisting, it was very quick and worked right away.
AU
Anonymous User
01/31/22
"Good customer service"
What do you like best about Nextiva? I talked to a real person when I called for tech support What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].