9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5071-5080 out of 6255
FH
frankie h
02/03/22
"Very knowledgeable and competent help for all IT issues."
What do you like best about Nextiva? The versatility that Nextiva allows for its users. What do you dislike about Nextiva?
AU
Anonymous User
02/03/22
"Call2Teams"
What do you like best about Nextiva? System seems fairly easy to use. When you do get to support they are helpful. What do you dislike about Nextiva?
AU
Anonymous User
02/03/22
"Overall good experience and customer service"
What do you like best about Nextiva? I like that support is available to assist with any issues or answer any questions. What do you dislike about Nextiva?
AU
Anonymous User
02/03/22
"My review"
What do you like best about Nextiva? The customer support of Nextiva is the best. What do you dislike about Nextiva?
TS
Tiffany S
02/03/22
"Perfect Experience for B2B!"
What do you like best about Nextiva? Quick response for their longer wait times! What do you dislike about Nextiva?
SG
Selah G
02/03/22
"Somewhat over priced"
What do you like best about Nextiva? The most helpful feature is the call flow system. What do you dislike about Nextiva?
AU
Anonymous User
02/03/22
"Mostly awesome, amazing customer service!!"
What do you like best about Nextiva? Ease of use, access to FAST customer service, lots of features. What do you dislike about Nextiva?
RG
Roslyn G
02/03/22
"Nextiva Review"
What do you like best about Nextiva? The service has gotten better and better over the past few years that we have been with Nextiva. Very efficient people and they quickly resolve our issues.
TN
Tami N
02/03/22
"Alexander Shevchenko - Support Assistance"
What do you like best about Nextiva? I love being able to take my phone anywhere and still be accessible. The conference feature is great! Mostly just the conference feature. Definitely much better than others.
AU
Anonymous User
02/03/22
"CALLER ID"
What do you like best about Nextiva? SOLVED PROBLEM, TESTED. CALLER ID WORKED AS EXPECTED. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].