9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
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Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5061-5070 out of 6255
KP
Karla P
02/04/22
"Buisness Manager"
What do you like best about Nextiva? Anthony V was so very helpful and the best person that I have had the pleasure of dealing with at Nextiva. If I could call him directly everytime with an issue I would.
PL
Patrick L
02/04/22
"Customer Service Amazing"
What do you like best about Nextiva? Customer service is fast and easy to work with. Specialists are patient and knowledgeable about their products. Currently using a CISCO 8841 phone. Better service than alot thier competitors
WC
Wendi C
02/04/22
"Nextiva Support Services"
What do you like best about Nextiva? They stayed on with me until the problem was fixed. They were supportive in understanding the hardship this was causing the business.
AU
Anonymous User
02/04/22
"Lack of Follow-Through"
What do you like best about Nextiva? Easy to sign up. Fast help when system is down. What do you dislike about Nextiva?
JW
James W
02/04/22
"Great Support"
What do you like best about Nextiva? Sales rep and support team are really easy to work with and responsive. What do you dislike about Nextiva?
SP
Seth P
02/04/22
"Advanced global support is superior"
What do you like best about Nextiva? That advanced global support is kind and courteous as well as very prompt when dealing with issues. The American side always transfers to them anyways.
CG
Cassie G
02/04/22
"Excellent customer service"
What do you like best about Nextiva? I always have great experience when I need technical support or any support for that matter. I had to reach out today and Tonia B. helped me right away. Very quick and painless! Thank you! We appreciate the app feature for remote work as well.
XU
Xiomara U
02/04/22
"Great service and support for small businesses"
What do you like best about Nextiva? The voip service is great. Everything that a small business needs to stay connected and conduct business professionally. The customer service is exceptional always resolving issues on the first call.
AU
Anonymous User
02/04/22
"Best quality service for any business"
What do you like best about Nextiva? Reliability to be able to connect to my customers wherever I am. Clarity of service.
KM
Kelisha M
02/03/22
"Great Customer Service"
What do you like best about Nextiva? Customer service is very knowledgeable and walks you through each process. What do you dislike about Nextiva?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].