9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
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Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
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Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
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Showing 5051-5060 out of 6255
HH
Hanadi H
02/08/22
"Amazing System for an Affordable Pricing"
What do you like best about Nextiva? so many features at a very attractive price if purchased alone will cost a lot more than what Nextiva charges for the monthly subscribtion.
AU
Anonymous User
02/08/22
"great service"
What do you like best about Nextiva? the online portal is user friendly and there are a lot of links to support articles. If i don't have the time to review the articles, the chat bot is easy to find and the representatives are fast and helpful!
AU
Anonymous User
02/08/22
"Really bad setup - only use if you an hardwire in"
What do you like best about Nextiva? Most of the people are nice - one person though really made it hard. What do you dislike about Nextiva?
AU
Anonymous User
02/07/22
"Customizable and meets needs"
What do you like best about Nextiva? How customizable the service is and the ability to manage services via an end-user dashboard. - admin users and verification
BL
Bobby L
02/07/22
"Great customer support"
What do you like best about Nextiva? Support is friendly, knowledgeable and understanding. The ONLY issue this time was the atypical long hold time (our entire call was over 1 hour). But they resolved my issue.
AU
Anonymous User
02/07/22
"Phone Issues"
What do you like best about Nextiva? They took care of the problem quickly. The rep walked us through the troubleshooting process. What do you dislike about Nextiva?
MS
mark s
02/07/22
"Alex was very patient and informative. He walked me through step by step process of our new phones."
What do you like best about Nextiva? Setting up calls flows in the portal is an easy process. Good customer service What do you dislike about Nextiva?
CS
Chris S
02/07/22
"Marginal Experience with Nextiva"
What do you like best about Nextiva? The concept of the phone system is great. There are a lot of built-in features to customize the phone system best for our operations. Love the call center feature!
SS
steve s
02/06/22
"president"
What do you like best about Nextiva? service is always good, responsive and pricing is fair. Integrates with my crm What do you dislike about Nextiva?
MD
Mike D
02/04/22
"General Construction Company JKS 🚧"
What do you like best about Nextiva? Great costumer support, knowledgeable people always there to help and trouble shoot any issues. Also Nextiva phones are the cornerstone of our business and trusted buy our company 100%.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].