9.6
SpotScore
Nextiva Reviews in October 2026: User Ratings, Pros & Cons
Empowering businesses through advanced communication solutions.
Add to compare
Starts from $18.95 / User / Month when Billed Yearly
Nextiva Reviews & Ratings
Are you using Nextiva?
Spotsaas Editor’s POV
Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a seamless transition from their traditional phone service to VOIP, with no dropped calls or audio issues. The ease of upgrading and adding services is highlighted as a major ...Read more
Nextiva pros and cons
Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.
Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.
Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.
Smooth setup process and fast resolution of issues, enhancing user experience.
Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.
Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Filter results
Sort by :
Showing 5031-5040 out of 6255
E
Erin
03/16/22
Everyone is friendly and very helpful!
Everyone is friendly and very helpful! Plus service is quick. I had had this service for three years now and haven’t had any problems. I use Nextiva for my office telephone lines and fax machine number. The company makes service easy with just a text, email or phone call. I would highly recommend Nextiva!
KT
Kristen T
03/16/22
"Great product great service"
What do you like best about Nextiva? The equipment they chose for us is easy to use. The navigation buttons on the actual phones are clear and not confusing. The software online is easy to adjust, add, delete etc.
AU
Anonymous User
03/16/22
"for the most part works well. lots of missed calls that dont ring and calls that dissappear."
What do you like best about Nextiva? easy to transfer and voicemail box works well. What do you dislike about Nextiva?
AU
Anonymous User
03/16/22
"We are a nonprofit organization that depends on Nextiva to keep up connected."
What do you like best about Nextiva? Nextiva support is most helpful for solving our phone issues anytime we need it. What do you dislike about Nextiva?
KW
Kailee W
03/16/22
"Had a pleasant experience with Kristi, to get phones up and working."
What do you like best about Nextiva? Using the online portal is most useful for our business. What do you dislike about Nextiva?
AU
Anonymous User
03/16/22
"the connection is great but when something goes wrong we have trouble getting help"
What do you like best about Nextiva? great connection, easy to use equipment and service What do you dislike about Nextiva?
NG
Nick G
03/15/22
"Nextiva Review"
What do you like best about Nextiva? Easy Support, great web interface, ease of use What do you dislike about Nextiva?
AU
Anonymous User
03/11/22
"Great customer service, great account manager, and fast delivery"
What do you like best about Nextiva? 24/7 support along with a nice GUI to help for configuration What do you dislike about Nextiva?
MM
Michael M
03/10/22
"Nextiva Phone Systems"
What do you like best about Nextiva? The phone device itself is easy to setup and configure, easy to integrate into existing VOIP systems. Their management dashboard displays all of the necessary information that I ned to know status on all of my areas.
GB
Ginger B
03/10/22
"Amazing Customer Service"
What do you like best about Nextiva? Our sales Representative is the absolute best. What do you dislike about Nextiva?
Free vendor scorecard
Evaluate Nextiva objectively with the call center software scorecard
A weighted call center software vendor scorecard to score Nextiva against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].